Due to the nature of our business, handmade items are not eligible for return. If you have an issue with a handmade item, contact us and we will speak with the artist or vendor, or pass along their info to you!
Clothing items from Southbound Marketplace, Southbound Mobile Boutique, and Stella Blue Boutique can be returned within 14 days of purchase. With tags attached and in original condition! We have to have a receipt to process a return, so we can find the original transaction, please ask for a receipt!!!
Sale or discounted items are not eligible for returns. Returns will be refunded in the original form of payment. If you used a card, it will only be refunded to you card. Cash refunds are only given if you originally paid in cash (and cash refunds always need a receipt so we can look up your transaction). If you do not have a receipt, we cannot guarantee a refund or exchange!